AI tools for MSPs
Browse the catalog of AI tools used by AI-native managed service providers: ticketing, automation, agents, documentation, RMM and more.
Open in the AI MSP IndexListed tools
- MSPbots
MSPbots automates the full ticket lifecycle for MSPs: intake, classification, routing, QA review and sentiment analysis, with business intelligence dashboards built on 80+ integrations.
- Rewst
When manual processes slip, techs spin their wheels, budgets bleed on unused licenses, and clients lose patience. Rewst flips the equation. Built for the way MSPs operate, it combines native…
- Thread
AI automatically triages, categorizes, and routes every ticket before a human sees it, resolves tickets without technician involvement, and keeps client documentation current automatically — cutting…
- zofiQ
zofiQ builds agentic AI that absorbs routine triage, resolution and documentation inside the service desk. Acquired by ConnectWise in January 2026 and now shipping as ConnectWise AI Agents.