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Shield Technology Partners

United States

AI-enabled MSP roll-up holding majority stakes in nine MSPs serving 1,500+ organisations, with over $100m combined revenue. Its own agents, Sentinel (ticket routing) and Spectre (autonomous resolution), process roughly 60% of tickets. Backed by Thrive Holdings and ZBS Partners; OpenAI invested…

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About Shield Technology Partners

AI-enabled MSP roll-up holding majority stakes in nine MSPs serving 1,500+ organisations, with over $100m combined revenue. Its own agents, Sentinel (ticket routing) and Spectre (autonomous resolution), process roughly 60% of tickets. Backed by Thrive Holdings and ZBS Partners; OpenAI invested December 2025. CEO Jim Siders, former Palantir CIO.

Details

Location
United States
Funding
Other

Focus and stack

  • Sentinel - proprietary ticket routing and prioritisation
  • Spectre - proprietary autonomous resolution agents

Website

shieldtp.com