AI MSP INDEX

Shield Technology Partners

United States

AI-enabled MSP roll-up holding majority stakes in nine MSPs serving 1,500+ organisations, with over $100m combined revenue. Its own agents, Sentinel (ticket routing) and Spectre (autonomous resolution), process roughly 60% of tickets. Backed by Thrive Holdings and ZBS Partners; OpenAI invested…

Open Shield Technology Partners in the AI MSP Index

About Shield Technology Partners

AI-enabled MSP roll-up holding majority stakes in nine MSPs serving 1,500+ organisations, with over $100m combined revenue. Its own agents, Sentinel (ticket routing) and Spectre (autonomous resolution), process roughly 60% of tickets. Backed by Thrive Holdings and ZBS Partners; OpenAI invested December 2025. CEO Jim Siders, former Palantir CIO.

Details

Location
United States
Funding
Other

Focus and stack

Website

shieldtp.com